SoftCo have exciting opportunities for Senior Business Process Consultants/Software Implementation Consultant to join our Customer Services Group with offices internationally in Dublin, London & Boston. Successful candidates will report to the Customer Service Manager and will work on Customer projects globally to deliver Finance Process Solutions developed by SoftCo.
Skills: Sales,Project Management,Consulting,Project delivery,Technical Training,business process solutions
Text title: Your Role
You will be actively involved in the complete project lifecycle from pre-sales, solution design, pilot implementation through to project delivery. The right candidate can be based anywhere in the UK, working from home and commuting to customer sites based around the UK. This is a fantastic opportunity for a structured thinker with good business acumen to become part of a growing professional team.
Perform in-depth requirements analysis on sales leads with new and existing clients. Cooperate with Sales to develop and present high-impact demonstrations of SoftCo solutions, clearly articulating benefits to audiences at all levels from decision makers to end users. Assist with the production of comprehensive responses to detailed and complex RFP / RFT queries. Deliver complex, enterprise level solutions from specification and design workshops, right through to hands-on support services during project implementation. Provide technical training to SoftCo clients at both technical and business user levels. Use your business process experience and analytical skillsets to identify new opportunities for SoftCo solutions. Develop and maintain expert technical knowledge of SoftCo & associated ERP solutions. Deliver documentation and administration requirements in line with standard project methodologies and policies. Other associated duties as required.
Text title: Your Profile
A college degree or similar qualification in a Business, Finance or IT. Previous consultative experience in presales and project delivery of business process solutions. Previous experience with ERP systems and/or other Finance solutions. Ability to run meetings, presentations and demonstrations which provide thorough pre-sales and implementation support throughout the consultative sales cycle. Comfortable in following a standard project management path, e.g. requirements gathering and documentation, solution design, project planning, training, testing, etc. Good work ethic with a professional approach to working in customer facing environments. Ability to deliver under pressure and meet demanding deadlines. An exacting, systematic approach backed up by consistent attention to detail. Eligible to work in the UK with fluent written and verbal English. Full, clean driving licence.