The mission of the NetSuite Experience Design (xD) team is to enable NetSuite customers to do their jobs quickly, easily and delightfully. As a member of the team, you will expand NetSuite's efforts to collaborate with customers and help shape the ideal end-user experience. You will work with product teams, and user experience professionals to understand their learning objectives, and develop appropriate activities to achieve those goals. You will also provide end-user expertise and research to help teams produce elegant, intuitive and optimal designs. Your research findings and analysis will lead to actionable recommendations.
Minimum Qualifications:5+ years' experience doing qualitative and quantitative user research.Extensive experience planning and executing different types of research and usability testing activities such as customer visits, requirements gathering activities, survey research, and formative and summative usability evaluations.Degree in the field of HCI, Human Factors, Usability Engineering or related field (advanced degree a plus)Ability to creatively come up with appropriate research and usability methods for given research questions.Strong sense of independence, ownership, and initiative. Ability to self-direct and manage what to work on, how to get it done, and when to deliverExcellent organization skills and the ability to manage multiple high-profile projects in a fast-paced organization.Outstanding written and verbal communication skills. Strong analytical and presentation skills.Preferred Qualifications:Consumer UX experience.