Shopify is the world's fastest growing commerce platform and we have no plans to slow down. We are looking to expand our Shopify Capital Operations Team to maintain Shopify's excellent reputation for delivering world-class online commerce. This team is responsible for the day-to-day operations and sustainable growth of our payments services, fraud detection, and merchant compliance.
Minimum 3 years experience in merchant cash advance/commercial lending (SMB), with portfolio management and risk forecasting expertise in financial analysis and modellingStrong organizational skillsExcellent written and verbal communication skillsA positive outlook and a great sense of humourExperience in operations and business analysis in a lending, risk, or a finance role
Text title: ?Things you'll be working on:
You will be leading Shopify's Capital communications, portfolio risk assessment and recovery strategyEncouraging new initiatives and adding new data sets to optimize performance and analyzing existing collections/recovery strategies to improve the debt cycleYou will collaborate with other teams (like Risk, Payments, Finance, Data, Legal and Product) to ensure strategy alignment to manage the merchant cash advance portfolioYou will be monitoring numerous data sources to assess the risk level of the Shopify Capital portfolio as a whole, all while continually seeking to streamline the process when possibleOversee the communications strategy associated with Shopify Capital and the portfolio as a wholeYou will communicate with our existing Capital merchants to understand new developments regarding their business and financial situation
Text title: ?Nice to have:
Knowledge of UCC filings and understanding of commercial collectionsBig data skills (SQL, Tableau)Extras:Willingness to dive in and build something new without any instructionsWillingness to travel