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Italian Account Manager - Oferta z Jobs.pl

Badania i Rozwój » Specjalista ds. badań i rozwoju

  • Województwozagranica
  • Miejscowośćinne
  • AdresIreland
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Italian Account Manager

Nr ref.: /JOBS.pl

  • The Account Manager is the primary point of contact for all operational aspects of merchant processing relationships and is the main source of PayPal product information and communication on critical operational issues for up to 150 SMB (Small to Medium Business) merchants. They identify opportunities for proactive discussions with merchants regarding their business, growth strategies, and recommendations as to how PayPal may assist in meeting overall profitability objectives.

    Skills: Sales,Business Development,English,Italian,Account Manager

    Sectors: Technology,Sales

    Text title:

    Specific targets for increasing PayPal's share of total payment volume with the client either through recommended changes to the existing PayPal account or cross-selling PayPal as a payment and processing alternative for additional business silos owned or controlled by the merchant
    Work with merchants to expand or include the products and feature sets that are most applicable to their business model, industry, selling behaviors, and particular situation, as well as other elements of relationship management
    Work directly with merchants on the phone or via email to address and resolve merchant questions, concerns and issues
    Work with other departments to address and resolve merchant questions, concerns and issues
    Research and problem-solve in order to resolve merchant questions, concerns and issues
    Continually learn new industry and product related information

    Fluent Italian and English are required for this role.

    Text title:
    ?Preferred Qualifications:

    Excellent customer relationship, organisational, communication ( written and oral) and interpersonal skills
    Skill in focusing on desired results, determining what is important and urgent, clarifying next steps, and delegating effectively to meet deadlines adn achieve desired results
    Sales process knowledge
    Self-motivated, target driven and independant worker
    Open, honest and direct communicator

    Text title:
    Required Qualifications:

    2+ years' call centre or financial experience
    2+ years' of sales or business deveopment experience in one or more of the following areas; an internet company, financial institution payments processor, or telemarketing firm.
    Strong working knowledge of external systems and PC based internet and software applications (internet and Microsoft Office: Outlook, Word and Excel)


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