As a member of our Engineering division, your focus in the role of the Support/DevOps Engineer is to support existing applications and processes while helping with the DevOps team to increase reliability to these processes. You should not fear the bash prompt, embrace the cloud, and not be intimated with supporting applications written in PHP, Java or Ruby, and accept the challenge of finding solutions to make your job easier. The day-to-day changes based on the need, but the overall direction is to use the best tool to solve operational issues before it becomes an incident.
The successful Support/DevOps candidate will be helping the team with day to day processes, document and re-architect these processes for automation. You will be part of the DevOps team to migrate the existing systems so that deployments are repeatable and applications self-healing/scaling. You will also be part of the on-call rotation which will be responsible for quarterbacking any incidents during off hours.
Text title: Who You Are
You're a guru when it comes to implementation strategies, setup, installation, configuration and integration technologies. You troubleshoot in your dreams, and you're no stranger to working with incomplete data - you're able to use the details you have and synthesize the "big picture." You're able to communicate with a variety of audiences ranging from clients to junior support engineers in need of some mentorship.Intermediate experience with implementation, support, consulting and/or development experience in web server and middleware applicationsExceptional diagnostic and troubleshooting abilitiesYou enjoy working with and deploying technologiesExperience monitoring, tuning and/or changing complex applications to optimize the product to perform to customer expectationsExperience with managing databases, slaves, and backupsExperience writing deployment scriptsLogging and problem detection strategiesExperience with monitoring servers and services, you are always thinking about security
Text title: We'd be really impressed if you have…
An understanding of the entire development process & tools required to make developers highly productive.Experience in any of the following: MySQL tuning, server hardening, web stack optimization, HA/BCP, kernel tuning, Ansible, Terraform
Text title: What you can look forward to…
We offer competitive salary and employee stock option plans.We work in a new funky pet-friendly office space in the King West neighbourhood.We play team sports and participate in plenty of wellness & extracurricular team initiatives.We provide coffee and healthy snacks to get you through the day.We offer three weeks vacation and 100% company paid benefits plan.And much more…
Text title: Disability Accommodation:
Mercatus will make reasonable accommodations for the known physical or mental disabilities of an otherwise qualified employee or applicant for employment, unless undue hardship to Mercatus would result.