Due to ongoing growth, we are expanding our Client support team (Employee Benefits) based in our offices in Croydon (Near East Croydon Station). If you are customer focused, organised, enjoy taking ownership of issues and developing solutions for clients then our client would love to hear from you.
Reporting to the Head of Client services you will be working with clients, suppliers and internal teams to provide specialist knowledge and take ownership of any issues or queries. Key responsibilities and duties will include:
Providing administrative support for Clients
To maintain effective partnerships with suppliers and benefit providers
Identify, manage and escalate potential issues to Internal Managers
Assist with implementation of new client schemes, training and development.
Support Project Managers on in the Delivery of Large Scale Projects
You will ideally have:
One years' experience in employee benefits administration / Human Resources
Excellent Interpersonal skills & Telephone Manner
Demonstrate the ability to manage your own time and work to deadlines
Understanding of PRINCE 2 methodology
Excellent MS Excel and data manipulation skills
This role is a great opportunity to develop your career with paths to management and project management roles available to high performers, In addition, we offer:
Generous 25 Days holiday + Stats
Death in Service and Private Medical Insurance after probationary period
Flexible benefits package after 1 years' service
Full-Time hours 9am -5:30pm
Career development into Project Management or Account Management
Please apply online including an up to date CV and contact telephone number
This role would ideally suit a person with a background in employee benefits administration, such as Human Resources Administrator, Human Resources assistant, Human Resources Officer, Finance Assistant, Finance manager, Accounts Assistant or HR manager.