Nr ref.: /JOBS.pl
Salary: 14000.00-14000.00 British Pound . GBP (Annual)
Our client, a leading managed service company with offices in London and Milton Keynes is seeking an Administrative Assistant to support the operations team in its administrative support of the business.
Ensure PES/CRB checks undertaken to maintain security and contractual obligations provided to our customers.
Resourcing Admin including Job Adverts and Profiling
Build, manage and maintain Social Media campaigns
Social Media Management
Ensuring all social media and LinkedIn information is up to date and refreshed to increase loyalty and Brand awareness
Create, manage and maintain Social Media campaigns
CRM: Maintain data input onto CRM, produce reports in line with business needs
Surveys: Produce and maintain customer and employee survey reports - ensuring action taken and tracked for improvements.
Company Newsletter: Proactively co-ordinate and produce company newsletter, task manage upwards to ensure deadlines are met for distribution, maintain distribution lists, distribute newsletter in line with deadlines
Asset Register: Ensure asset register is up to date at all times, update asset register as required
IT Equipment: Co-ordinate the assignment and distribution of IT equipment within the business, assign/revoke IT software licenses as required
Admin: Providing ad-hoc admin support to the Operations Manager
Bookings: Book meeting rooms, hotel and travel
Presentations: Create Powerpoint presentations
Reporting: Compiling customer reports as required contractually equipping the account team in holding effective customer reviews
Events: Assist with Event Management/Organisation as required from the business
Job Adverts: Upload all new vacancies onto required job boards in Real Time and ensuring escalation is undertaken if any delays, manage reposting as required
Towers: Ensure all Tower information is up to date and relevant to the business
Breakfast Clubs: Identification, in conjunction with the Sales team, and arrangement of all consultant and business Breakfast Clubs, process and brochure, room booking, locations etc.
Database Management - Ensuring the ASC function operates to maximum effectiveness through management of timekeeping, quality of information provided to the rest of the organisation, keeping of accurate and up to date records etc.
PES - Conduct PES/CRB checks and ensure all required data stored for audit purposes. Undertake quarterly PES audit.
CRM: Working with the frame work between Salesforce, JobScience and ITRIS ensuring all parties are adhering to rules to ensure Business Drivers are dealt with weekly, upload documents to the system, act as Administrator to all systems
Quickbooks - Day to day operation of QuickBooks accounts software
Invoices - Process sales invoices
Credit Control - Support Credit Control
Filing - Collation of consultant timesheets & invoice
Replicon - Registering & training users on Replicon timesheet system at point of contract generation, reviewing approved timesheets & general maintenance & consultant issues
Reporting - Regular business/customer reporting as required
Expenses - Reviewing and recording of monthly employee expenses
Stationary - Ensure adequate stationery stocks
Filing - Weekly filing
Database Management - Maintaining financial elements on Salesforce and ITRIS CRM software finance
AOB - AOB as required by the business
To act in accordance with and be an advocate for Group
Participate and undertake applicable professional, technical and career development training to include attainment of associated qualifications where required.
Comply with external and internal regulatory and statutory policies, procedures and regulations
To operate as an effective leader, supporting colleagues and contributing in the delivery and achievement of overall team and business objectives
Liaise with relevant and associated areas across Group and client sites to ensure our Brand and Service Offerings are known and understood
To undertake any other duties of a similar nature that the company reasonably requests to be performed that are within the expertise and skills of the jobholder. These may be subject to periodic review and any updates and changes to be introduced after consultation with the person concerned.
You must be a self-starter and able to work with minimum supervision
Relevant experience in a similar role (office administration)
Excel in a fast paced environment and be able to prioritise workloads as required
Have excellent written communication skills and the ability to produce business documentation as required.
Able to identify gaps in processes/procedures and influence changes required to mitigate risk
Ability to handle conflict and work well under pressure.
Work as a team member and support colleagues as required
Respect the importance of confidentiality, as you will be dealing with employees' personal details
Be patient, tactful, diplomatic and approachable
Be able to stay calm in difficult situations
Have good commercial awareness
Have good spoken and excellent written communication skills
Excellent spelling and grammar
Be confident about gathering facts and statistics
Have good organising skills
Have problem solving skills
Be able to work as part of a team
Have excellent communication and customer service skills
Technical Skills - Essential
Must have a degree
Be able to use Microsoft packages (Word, Excel, Powerpoint, Outlook, Skype for Business)
Production of Business reporting as required
Confident in using CRMs
Excellent knowledge of Social Media
Technical Skills - Essential
Further education in Business
Formal training in social media
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