Our client is one of the world's leading providers of modern technologies and solutions. Quality is on top of the aspiration, and the result of over 200 years of tradition and of constant innovation based on intensive research. To ensure that products meet highest precision and quality demands, the company manufactures them in state-of-the-art facilities around the world. Head of Order Fulfillment / Export (m/f) Your mission: As Head of Order Fulfillment / Export you are responsible for a smooth and efficient process regarding the order fulfilment with all relevant global distribution partners. Additionally you will lead a team of eight to ten employees and coordinate together with them client orders in SAP - from contract review, to delivery, to invoicing. You are ensuring a high level of customer satisfaction being the focal point and coordination centre for clients, sales, services, logistics, finance, authorities and export. Together with your team, you are proactively monitoring deadlines, order and delivery papers, dealing with complaints, administering core data or planning transports. The continuous control and analysis of order processing applying relevant data, is one of your responsibilities. You are able and willing to constantly optimize and improve processes in coordination with the global sales companies and IT. Yourself: You possess a commercial education, a relevant university degree and/or relevant additional professional qualifications. You have several years of experience in order fulfillment, export and import, in a global and industrial environment. With your profound global order fulfillment expertise, you know all relevant processes and the related contract and commercial law (customs law, export, FTA, etc.). You are already familiar with digitalising order execution processes and willing to share your valuable expertise regarding implementation. Your IT and SAP know-how is another asset. You already gathered experience in leading teams and in working within international matrix-organizations. Moreover, you have excellent communication and interpersonal skills and perfectly speak English as well as German. Additionally, you are willing to travel regularly. The offer: The challenge presented by this innovative and successful high tech group will require you to make full use of your ability to operate and lead effectively within an international matrix organization. You will get the opportunity to work in a dynamic environment, driven by a global market with technologies and products of great potential. Through your initiative you will contribute to the future growth of the company. We thank you for applying via , Reference: CH-01552. For further information please call . Mercuri Urval has offices in Zurich, Nyon, Berne and Lucerne as well as more than 70 branches worldwide.