An international biotechnology company require a Support Analyst to join their team in Brussels. The Support Analyst will provide support for document management (EDMS), and regulatory publishing, and support of the Product Registration area.
Ensure day-to-day 2nd level support of incident management - queue management, timely resolution of incidents Provide support to projects as assigned (e.g.: installation, qualification, release, etc.) Provide support to qualification activities as needed (e.g.: write/execute assigned installation / operational qualification scripts) Skills:
Strong technical experience with Document Management systems, Veeva Vault/EMC Documentum/CSC Firstdoc Strong technical experience with Pharmaceutical Submission / Publishing systems, CSC (formerly ISI) eCTD Xpress and CSC (ISI) Publisher and/or Lorenz Docubridge Knowledge of product registration solution such as Insight Manager by Liquent/Parexel Knowledge of the regulatory submission processes Experience in GxP Pharma industry environment (at least 3 years preferred) Experience in Computer Systems Validation preferred Excellent command of English language (verbal and written); French is an advantage
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