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COVANCE SPAIN is looking for experienced Clinical Operations Manager o Nr ref.: /JOBS.pl Position: Clinical Operations Manager Location: Madrid (office-based or partly office-based) Responsibilities/Duties - Responsible for the supervision of assigned direct reports within Clinical Operations, CoSource and/or Global Site Services Staff - Responsible for detailed performance review and management of assigned direct reports including: Annual Performance Management and Development (PMD), Individual Development Plan (IDP), Line of Sight Goals and "Shoves & Tugs" - Responsible for appropriate management and resolution of performance issues - Measure performance indicators for assigned staff . - Identify individual training needs and assist in the conduct of training and development efforts, regionally - Conduct, report and follow-up on Quality Control Visits (CQC) - Effectively communicate management strategies, policies and procedures in conjunction with leadership teams - Develop and maintain effective relationships with management team to manage assigned staff in a matrix environment - Maintain good working relationships with internal and external clients to ensure opportunity for acquiring additional new business - Has GCP oversight of direct reports by ensuring GCP training is executed, understood and implemented - Identify and escalate GCP issues identified through regular interactions with direct reports and conduct of Quality Control Visits - Ensures training record compliance with training matrix and ensures training records are up to date - Provide input to relevant SOPs and standard plans/templates for use by Project Management and Clinical Operations staff - Assist with on-boarding of new direct reports ensuring GCP training before monitoring begins - Hold Clinical Operations and CoSource staff accountable for GCP issue escalation to the management team, the sponsor and QA, as appropriate - Hold Clinical Operations staff accountable for quality and compliance with project plan and adherence to contract obligations in Source Data Verification, Monitoring Visit cycles, Trip Report quality and on time deliverables - Hold CoSource staff accountable for quality and compliance with client SOPs and adherence to Source Data Verification, Monitoring Visit cycles, Trip Report quality and on time deliverables - Coach assigned staff to own effective Investigator relations and Investigator oversight at the local level - Communicate status of assigned workload for metric reporting - Perform weekly review of direct report billable hours and associated utilization per the quarterly and annual budget plan, and escalation of outliers to management team for mitigation - Escalates available workload hours, in context of project allocation, supply and demand, to management team - Adheres to global tools for monitoring and utilization forecasting - Engage in Resource management activities for direct reports - Assist with staff recruitment through screening and interviewing - Financial authority in accordance with current signature approval matrix - Accountable for expense management, expense report approval and compliance with Travel Policy of direct reports - Liaise with internal and external customers in relevant process improvement initiatives, including Six Sigma - Encourages use of standardized processes and tools in alignment with associated policies to ensure efficiency and productivity - Schedule Quality Control Visits to ensure costs are in alignment with regional budget Profile: - University/college degree - life sciences preferred or certification in a related allied health profession from an appropriately accredited institution (e.g., nursing certification, medical or laboratory technology). Masters or other advanced degree - Manager Experience required, line manager for ClinOps, for CRAs. Project management Experience or CTL similar a bonus. Local knowledge - Minimum of 4 years supervisory Experience in a health care or clinical research setting and - Responsible for detailed performance review and management of assigned direct reports including: Annual Performance Management and Development (PMD), Individual Development Plan (IDP), Line of Sight Goals and "Shoves & Tugs" - Identifies individual training needs and assist in the conduct of training and development efforts, regionally - Conducts, reports and follows-up on Quality Control Visits (CQC) - Effectively communicates management strategies, policies and procedures in conjunction with leadership teams - Develops and maintains effective relationships with management team to manage assigned staff in a matrix environment - Individual is proficient with on-site monitoring activities (including pre-study, initiation, routine monitoring and closeout visits) - Thorough knowledge of drug development process, relevant SOPs, ICH, and GCP guidelines - Proven interpersonal, advanced planning and organizational skills - Advanced oral, written and presentation skills - Excellent english and local language EEO Employer Covance is committed to diversity in the workplace and is an equal opportunity employer (Minority/Female/Individual with Disability/Veteran/Sexual Orientation/Gender Identity). Your confidentiality and privacy are important to us. Madrid, ESP Madrid, Spain Kontakt: Aplikuj teraz Ogłoszenie pochodzi z serwisu Jobs.pl .

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