On behalf of my Client, a fast growing Shared Service Center, we are looking for Candidates to hold the position of Transition Team Leader of the new processes related to administration, data management and marketing support.
On this position you will be responsible for planning and conducting migration process, implementing improvements, managing a large team of junior and mid-level specialist (including recruitment, coaching, performance evaluation etc.), ensuring the delivery of high quality administrative and marketing support services from Shared Service Center to the other teams and business stakeholders. Team Leader will be in charge of the team results, KPIs, SLAs, workload and capacity. Moreover, you will be sharing and applying best practices in all areas of delivery by the GSC Marketing Support team.
We are seeking Candidates with minimum 2 years of experience in team leading and migrations (gained in SSC/BPO environment). Fluent English is a must. Proficiency in using office applications such as Word, PowerPoint as well as graphic applications, familiarity of MS Project, Excel and CRM solutions. The Ideal candidates should have an excellent leadership and organizational skills.
Our Client offers stable employment conditions, benefit package and the opportunity to build a new team.