Swedish or Finnish Customer Service Advisor Nr ref.: /JOBS.pl Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals. For our Client, an international company, we are currently looking for Swedish or Finnish Customer Service Advisor Workplace: Kraków, Katowice Responsibilities: Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network Delivering professional and prompt service to the customers Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem Sending more complex enquiries to the relevant IT Support Team What we require: Fluent Swedish or Finnish language skills both verbal and written Very good English skills Excellent verbal and written communication skills Professional telephone manner Ability to work under pressure What we’re offering: Work in a multinational company Clearly defined career path Attractive benefits such as private medical care for whole family and life insurance You will work in an inspiring atmosphere IT'S NOT A CALL CENTRE! Kontakt: Aplikuj teraz Ogłoszenie pochodzi z serwisu Jobs.pl .
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